Support hours: Mon-Sat, 7:00 AM – 1:00 AM EST | Sun, 7:00 AM – 10:00 PM EST
✓ Payment processing issues
✓ Payment confirmation and proof of payment
✓ Invoices and billing questions
✓ Refunds and cancellations
✓ Fee disputes and charge explanations
Our Support specialists are trained in-house on SprintPay and freight payment workflows across air, ocean, road, and rail.
Support is included with your SprintPay account at no additional cost.
Knowledge Center
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Resource Library
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