SprintPass Support

Support hours: Mon-Sat, 7:00 AM – 1:00 AM EST | Sun, 7:00 AM – 10:00 PM EST

Get help with reservations, check-ins, facility access, and account questions. Fast.

✓ Reservation and appointment scheduling issues 

✓ Driver check-in and ID validation support 

✓ Facility onboarding and update requests

✓ SprintPass account and user configuration

✓ System issues, notifications, and application support

Our Support specialists are trained in-house on SprintPass and the operational workflows used by ground handling agents, airlines, and trucking companies. 

 

Support is included with your SprintPass account at no additional cost. 

SprintPay Resources

Knowledge Center 
Step-by-step guides, how-to articles, and FAQs. 

Resource Library 
One-pagers, case studies, and videos.

Submit a Request

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