Picture this: No more long wait times at the cargo facility, no more uncertainty about when or if you will be served, and no more dry runs. Just like how booking a doctor’s appointment smooths out your visit, scheduling a truck driver’s visit to cargo facilities can result in the same efficiency.
CargoSprint’s dock door management system, SprintPass, allows trucking companies and freight forwarders to lock in a time slot ahead of time at the cargo facility with ease, securing availability and priority, while also giving cargo handlers a heads-up so they can prepare the freight in advance. It’s all about providing a seamless customer experience from start to finish.
Now, let’s review the traditional process: Truckers showing up without any kind of advanced notice, leading up to endless waits, lack of visibility and airport congestion, while cargo handlers have to look for the corresponding freight in a rush. It’s not the ideal scenario, but it’s certainly what the community’s gotten used to. However, this pattern of chaos can be broken with slot booking.
From progress timestamps to priority in queue, freight forwarders, trucking companies and truck drivers benefit from making a reservation. Plus, sending documents ahead of time means less time spent at the front counter, which translates to less stress and fewer costs overall.
Additionally, SprintPass also provides cargo facilities with their fair share of perks. With reservations in place, they can plan ahead, prep cargo in advance, and streamline the check-in process. It’s a win for efficiency, throughput, and employees clarity of mind.
But how do these reservations work, exactly?
First, a freight forwarder or trucking company must create an order for pickup or drop-off through cargosprintpass.com, pick a time slot, and send over the necessary information.
The GHA can choose to approve or reject a reservation. While approval is not guaranteed, transparency is. If a reservation gets rejected, the GHA will often provide the reason, giving forwarders time to plan accordingly.
Once a reservation is set, the truck driver must arrive at the assigned time and enter the reservation number and information into the SprintPass Kiosk inside the cargo facility building. Now the trucker goes into the digital queue with one of the highest priorities. When their turn comes, drivers can go into the front counter to verify their information and then go to the warehouse to complete their journey, and at facilities where it’s been enabled, skip the front counter, and retrieve their import cargo directly from the warehouse.
In essence, SprintPass’s reservations can ring benefits to the different players involved in the pickup and drop-off process, bringing order to chaos and reducing congestion and wait times. It’s a digital solution that makes life easier for everyone involved.
If you are interested in joining SprintPass, whether you are a freight forwarder, trucking company, or cargo facility, you can contact support@cargosprint.com and ask for a demo.